What makes someone love their job?

What makes someone love their job?

When a person is engaged in their work they bring energy and commitment to it and become happily engrossed in what they are doing. They do better work and more of it and they have happier customers and colleagues. They love going to work – they look forward to it....
“Corporate Culture” is local

“Corporate Culture” is local

Engagement is a psychological characteristic which is well worth pursuing. When people are highly engaged they are more productive, happier, do better quality work and tend to remain with your organisation (eg Harter, Schmidt, Hayes, 2002). But what causes people to...
Stop talking about culture change!

Stop talking about culture change!

When people don’t like the way things are going at work they quite often start to say “We need to change our culture.” This is a very big mistake, for the following reasons: Telling your employees that they need to change their culture is an insult,...
Miserable middle managers!

Miserable middle managers!

The graph above shows the engagement scores of more than 2600 employees across Australia. The scale on the left is average scores on an internationally validated measure of engagement – the Utrecht Work Engagement Scale, (Schaufeli et al, 2006). The higher the score...
Resilience is engagement and engagement is resilience

Resilience is engagement and engagement is resilience

Do you want to create a resilient workforce? You have two levers: The qualities of people you let in through the front door The quality of the leadership they receive once they are in If you recruit the right people – cheerful, positive people with an energetic...
Workplace Whingeing.  Good or bad?

Workplace Whingeing. Good or bad?

I was fascinated to see an article on the ABC website recently citing the work of Dr Vanessa Pouthier. The article stated that Dr Pouthier had observed a group of employees in a health services environment and had concluded that the whingeing that she observed there...