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How to deal with toxic behaviour in the workplace

What exactly does toxic behaviour look like in the workplace and how does it arise? What causes an employee to exhibit toxic behaviours, and how often does it happen?

Are there strategies and assessments you can use during to recruitment to minimise toxic people at work and how do you communicate acceptable behaviours in the workplace?

And most importantly, how do you respond when an employee behaves badly?

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Toxic employees and their counterproductive workplace behaviours
Step 1

What are the characteristics of a toxic person?

Workplace toxic behaviours fit into 2 categories – interpersonal (bullying & sexual harassment) or organisational (ignoring company policies or theft).

The role of nature and nurture in toxic behaviours
Step 2

Do genes play a role in toxic behaviour?

Nature & nature factors like cognitive ability, personality, family history & nutrition play a role in determining a person’s good and bad behaviours.

Connection between intelligence and toxic behaviours
Step 3

Does intelligence influence toxic behaviour?

Employees with high cognitive ability are better at self-managing feelings of violence & anger thus reducing the risks of toxic behaviour at work.

Integrity testing accurately predicts toxic workplace behaviours
Step 4

Integrity testing and screening for toxic behaviour

Integrity tests can assess the risk of a candidate undertaking toxic behaviours such as bullying, intentional impoliteness and snubbing of colleagues.

The role of personality in toxic behaviours
Step 5

Does personality influence toxic behaviour?

Research has shown that personality traits such as anger, lack of self-control, low honesty and humility can increase the risk of a person behaving badly.

Personal values and toxic behaviours at work
Step 6

How do values influence toxic behaviour?

Values that can influence a person’s behaviour these fall into 4 categories – self-enhancement, self-transcendence, conservation, and openness to change.

How often do people behave badly at work?
Step 7

The frequency of toxic behaviour in the workplace

SACS research found that negative behaviours in the workplace like intentional impoliteness, snubbing & bullying occurs frequently but often goes unreported

How to reduce the chances of a toxic hire
Step 8

Pre-employment testing to avoid toxic hires

Using psych testing will ensure that your next hire will be somebody who will contribute positively to your corporate culture rather than acting toxically.

How to create effective workplace behaviour standards
Step 9

Clarifying acceptable workplace behaviours

An unambiguous definition of acceptable behaviours creates a more positive environment, but it also means that you don’t have a decline in standards.

Practical process for dealing with toxic workplace behaviours
Step 10

What to do when an employee behaves badly

To have a team that is inclusive you need to recruit the right people, those who are smart, generous, & kind are more likely to be tolerant towards other.

Using the DROP approach to coach toxic employees
Step 11

How to coach a toxic employee

Learn how to coach people out of behaving toxically, and to behave in a way which is more favourable to the organisation and to their colleagues.

Ready to refine your HR strategy? Contact us now.

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