What do you do when an employee behaves badly?
If left unchecked, toxic behaviour can affect other team members and harm the organisation, so being “kind” to the employee is not fair to anyone else.
But dealing with these situations requires that you have the right skills, that the policies are in place to address it, and that you have a process you can follow.
Once you’ve uncovered the source of the issue, you’re in a better place assess the likely outcome, and develop a plan for the staff member that includes accountability for improvement.
Let’s tackle this thorny problem in more detail.