A task-based job definition is not a very effective way for employees to understand if they’re on track, and can lead to stress.
To minimise psychosocial risks, organisations need to ensure that roles and outcomes are clearly defined in practical, concrete terms.
Using “real-world outcomes” as the basis for a job description is an alternative approach that provides clarity and creates a shared, relevant set of goals.
By understanding what needs to be achieved and how success will be measured, employees can focus on achieving those outcomes feeling empowered and in control.