Outcome-based job definition involves defining roles by “Real World Outcomes” (RWOs) and the competencies necessary to achieve these outcomes.
The concept of RWOs is that job definition should embody a small number of significant outcomes that give the role its real purpose.
In this learning kit, we have set out some of the Real World Outcomes and some core competencies that may relate to the position of direct support worker, as an example to make the concept more practical for you. We have also provided a link to a brief explainer video about the process.
We have also provided a proforma template which you can use to undertake interviews to build outcome-based job definitions.